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terms & conditions
terms & conditions
Effective Date: 04/28/2026
Welcome to Saltwater Cowgirl Co. (“we,” “our,” “us”). By using our website, purchasing products, or booking event services, you agree to the following terms:
1. Products & Custom Orders
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All hats are handcrafted and may vary slightly in color, shape, materials, and design.
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All custom orders are final sale and non-refundable once production begins.
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We reserve the right to decline any custom request that contains inappropriate, offensive, or trademarked content.
2. Event Services
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Event bookings require a signed agreement and deposit to secure your date.
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Deposits are non-refundable but may be applied to a rescheduled date (subject to availability).
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Final payment is due 7 days prior to the event.
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Cancellations within 7 days of the event may result in the full balance being charged.
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We are not responsible for delays or inability to perform due to circumstances outside our control (including weather, venue restrictions, or force majeure events).
3. Pricing & Payment
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All prices are listed in U.S. dollars and are subject to change without notice.
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We accept major credit cards and other approved payment methods at checkout.
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Payment must be received in full before shipment or service is performed.
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Sales tax will be applied where required by law.
4. Shipping & Delivery
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We currently ship within the United States (international shipping may be available upon request).
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Shipping timelines are estimates and not guaranteed.
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Saltwater Cowgirl Co. is not responsible for:
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Carrier delays
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Lost or stolen packages once marked as delivered
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Customers are responsible for providing accurate shipping information.
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5. Returns & Exchanges
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Custom hats: All sales are final. No returns or exchanges.
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Non-custom items: Returns accepted within 7 days of delivery if unworn, unused, and in original packaging.
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Customer is responsible for return shipping costs.
6. Intellectual Property
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All designs, branding, logos, images, and content are the exclusive property of Saltwater Cowgirl Co.
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Use, reproduction, or distribution without written permission is strictly prohibited.
7. Limitation of Liability
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Saltwater Cowgirl Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
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Our total liability shall not exceed the amount paid for the product or service.
8. Assumption of Risk
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By purchasing and wearing our hats or participating in event services, you assume all risks associated with use, including but not limited to styling tools, branding processes, and materials.
9. Privacy
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We collect and use personal information in accordance with our Privacy Policy.
10. Governing Law
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These Terms are governed by the laws of the State of Florida.
11. Changes to Terms
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We reserve the right to update these Terms at any time. Updates will be reflected with a revised effective date
Contact Us
Saltwater Cowgirl Co.
Email: howdy@saltwatercowgirlco.com
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