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terms & conditions

terms & conditions

Effective Date: 04/28/2026
Welcome to Saltwater Cowgirl Co. (“we,” “our,” “us”). By using our website, purchasing products, or booking event services, you agree to the following terms:
1. Products & Custom Orders

  • All hats are handcrafted and may vary slightly in color, shape, materials, and design.

  • All custom orders are final sale and non-refundable once production begins.

  • We reserve the right to decline any custom request that contains inappropriate, offensive, or trademarked content.

2. Event Services

  • Event bookings require a signed agreement and deposit to secure your date.

  • Deposits are non-refundable but may be applied to a rescheduled date (subject to availability).

  • Final payment is due 7 days prior to the event.

  • Cancellations within 7 days of the event may result in the full balance being charged.

  • We are not responsible for delays or inability to perform due to circumstances outside our control (including weather, venue restrictions, or force majeure events).

3. Pricing & Payment

  • All prices are listed in U.S. dollars and are subject to change without notice.

  • We accept major credit cards and other approved payment methods at checkout.

  • Payment must be received in full before shipment or service is performed.

  • Sales tax will be applied where required by law.

4. Shipping & Delivery

  • We currently ship within the United States (international shipping may be available upon request).

  • Shipping timelines are estimates and not guaranteed.

  • Saltwater Cowgirl Co. is not responsible for:

    • Carrier delays

    • Lost or stolen packages once marked as delivered

    • Customers are responsible for providing accurate shipping information.

5. Returns & Exchanges

  • Custom hats: All sales are final. No returns or exchanges.

  • Non-custom items: Returns accepted within 7 days of delivery if unworn, unused, and in original packaging.

  • Customer is responsible for return shipping costs.

6. Intellectual Property

  • All designs, branding, logos, images, and content are the exclusive property of Saltwater Cowgirl Co.

  • Use, reproduction, or distribution without written permission is strictly prohibited.

7. Limitation of Liability

  • Saltwater Cowgirl Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our total liability shall not exceed the amount paid for the product or service.

8. Assumption of Risk

  • By purchasing and wearing our hats or participating in event services, you assume all risks associated with use, including but not limited to styling tools, branding processes, and materials.

9. Privacy

  • We collect and use personal information in accordance with our Privacy Policy.

10. Governing Law

  • These Terms are governed by the laws of the State of Florida.

11. Changes to Terms

  • We reserve the right to update these Terms at any time. Updates will be reflected with a revised effective date

Contact Us
Saltwater Cowgirl Co.
Email: howdy@saltwatercowgirlco.com

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